Retail Support

About us

With over fifty years of experience and a reputation built on quality of service, at OCS Retail Support we are proud to be the UK’s market leader in the provision of support services to the retail sector. We go to great lengths to achieve a complete understanding of our clients’ businesses to provide flexible and tailored solutions that meet their requirements efficiently and cost effectively.

At OCS Retail Support our people are our most valuable assets. We employ in excess of 2,500 highly trained, and highly skilled personnel throughout the UK. Recruited for their relevant experience, they are familiar with the retail environment and understand the operational challenge in the sector today. Recognition of the worth of our people is just one of the reasons why we enjoy high levels of staff retention,

By choosing OCS Retail Support, your own resources are utilised more effectively resulting in significant savings in both time and money.

1961 Established as John Churchill & Co John Churchill
1979 Acquired by OCS Group Ltd OCS Retail
1988 Adopted use of barcode scanning technology More Info
1991 Introduced Vehicle Audit services More Info
1996 Branded as Churchill Stocktakers Churchill
1999 Established Supply Chain Audit Services division More Info
2000 Establish presence in Pharmacy Stocktaking market - Acquired market leader Duncan McLean & Co Duncan
2001 OCS Churchill - Adopted new OCS branding Churchill
2003 Set up Store Support & Merchandising division More Info
2004 OCS Inventory & Audit - Brand changed to reflect new corporate structure Ocs Invent
2007 Commenced structured expansion to service strategic European markets More Info
2008 OCS Retail Support - New name to emphasize focus on Retail based services Support Logo
2009 Introduce Profit Protection services
2009 Become key component of SecureSmart initiative
2009 Establish close working relationship with OCS Security Systems - To enable a broader security focused service to be offered
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SLAs

We provide each client with a Service Level Agreement (SLA) which gives details of succinct key performance indicators and is…